Welcome to the AIIAS IT Services support website.
The department was instituted primarily to provide technical support that ranges from resolving computer hardware and software issues to network-related services. With that in mind, we designed this website equipped with resources to help you.
A wide variety of information is available to you in our Knowledge Base. Know more about the services we offer in our Service Catalog as well as request for assistance or report an issue.
In some cases, information is exclusively available to AIIAS students, faculty or personnel and when login is required, simply use your AIIAS account to access it.
Need more help? Contact Us
Your AIIAS IT Services (AITS) Team
Time Zone GMT +8
To fulfill the AIIAS Mission and Vision, the AITS department strives to provide the best professional support through S.E.R.V.I.C.E.
S mile — Almost without exception, you will see us wearing a smile.
E fficient — For services rendered, we strain not to let you wait.
R esourceful — We find ways to help resolve your IT issues.
V ersatile — Extending working hours is not uncommon. If needed, we serve even when on vacation or on holidays.
I nitiative — We act, rather than react.
C onsistent — We render service to everyone with the same high level of support without discrimination.
E ducate — We provide information and training for current and future services that we offer.